FAQ

Can I come to MyGym with someone else?
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Yes, bring along a friend, a trainer, a client you are training, in short, any of your sparring partners, as long as you want, it's up to you and you don't pay anything extra for it.

How many people can fit in MyGym?
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The capacity is set for a maximum of 3 clients.

How do I get to the gym?
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After making an online reservation via mygym247.cz and paying for it, you will first receive a confirmation e-mail with instructions and no later than two hours before the booked date an SMS with a one-time exclusive code, which you enter into the electronic lock at the door through which you enter My Gym.

Can children go to My Gym?
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In the e-mail you receive after booking the appointment, you will find the phone number to call in this case - or in other SOS -.

I can't get to the gym, what should I do?
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In the e-mail you receive after booking the appointment, you will find the phone number to call in this case - or in other SOS -.

What should I do if I can't come? What about cancellation?
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The date can be canceled or changed free of charge if the reservation is more than 24 hours in advance, after which it is unfortunately no longer possible and the payment will be forfeited. But we always try to accommodate you, write to us at podpora@mygym247.cz and we will make an agreement :-)

Is music available in My Gym?
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My Gym will have the best playlist far and wide - you will always play your favorite one, which will reliably kick you up :-) My Gym has a bluetooth speaker that you can easily connect to your device.

Can I take photos or videos in My Gym?
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Of course! And we look forward to you sharing your content with us, for example on Instagram.

Can I use My Gym as a personal trainer?
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Of course, My Gym is all yours for 75 minutes, use it either completely alone or for joint training.

Do I have to pay any additional fees as a coach?
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No. The price is given for a block of time, with a larger number of people (max. 3) it does not change in any way.